Terms and Conditions of It Takes 2 To Tandem Cycle Hire.
Tandem hire is subject to availability
All Tandems are ridden at your own risk. Accepting the hire agreement is accepting full liability for any accident or injury to either the hirer or any third party. The hirer is at all times personally liable for any accident that they may cause or damage to people or property. Personal insurance cover is not included. We recommend you take out personal insurance cover prior to the hire period.
The hirer must inspect the bicycle before accepting it for any damage or defects. Acceptance of the Tandem(s) is acceptance that it is in good roadworthy condition. Any marks, damage or defects should be notified on the hire agreement form prior to signing. The hirer is responsible for returning the Tandem(s) in no worse condition than at the commencement of the hire period.
The full hire fee must be received and cleared at least 24hrs before the hire date. A £20 reservation fee is required upon initial booking.
Bicycles and equipment hired on a rental agreement remains the property of It Takes 2 To Tandem Ltd. If the equipment is not returned, or damaged beyond repair we reserve the right to charge the hirers for the full cost of the equipment and any loss incurred.
The hire fee includes a lock and any relevant accessories. Any loss or damage of accessories will incur an additional charge.
Please cycle sensibly, with respect for others and the natural habitat. Cyclists are expected to follow the Highway Code in particular the "Extra rules for Cyclists" (Rules 187-211)
Anyone cycling in a discourteous or unsafe manner will have the equipment repossessed with no refund of hire charges.
If we are delivering, we will aim to drop off before at least 8am and collect post 6pm. As this is a business we are running alongside full time employment, please do be patient with us and we will be as flexible as possible.
Failure to return the bicycle or it not being ready to pick up/drop off at the arranged time/date may result in additional hire charges being levied.
If you do not own a Helmet they can be hired for an additional cost (£8 per Helmet) and we strongly advise riders to wear them at all times. Children under 16 years must be accompanied by an individual who is over 16.
Cycles should be locked to a permanent fixture whenever left unattended. The method of securing should include the front wheel and the frame. Theft of an unlocked bicycle will be the responsibility of the hirer and will be subject to a charge to cover the replacement of the bicycle and its accessories.
It Takes 2 To Tandem reserves the right not to hire equipment to an individual for whatever reason.
We reserve the right to charge for repairs and if necessary, replacements.
The hirer will not undertake any manoeuvre which is beyond their level of skill or outside the bike's capability.
The hirer must be in good health and their eyesight is up to the standard required for a road driving test. They must not be suffering from any medical conditions or disability which is likely to adversely affect the normal control of the bicycle
In the event of damage/mechanical failure through no fault of the rider, where the Tandem has become un-rideable, we will endeavour to provide a replacement Tandem. Should a replacement not be available, you will receive a pro-rata refund for the remaining time of your hire.
Advanced bookings which are cancelled up to 7 days of the hire date will have a £4 cancellation fee. If you decide to cancel within 7 days and up to 24hrs of the hire date then we will retain 25% of your full hire fee.
In the event of a mechanical failure, or punctures that cannot be repaired, please contact Chris on 07775 687613 or Jason on 07990 513511 who will provide the details of our Cycle Rescue Service